Amazon addressed the problem that left them Android 12 phones that can’t use apps they’ve downloaded from the company’s Appstore. “We have released a solution to a problem affecting app launches for Amazon Appstore users who have upgraded to Android 12 on their mobile devices,” a company spokesman told Engadget on Friday. “We are contacting users with steps to update their Appstore experience. We are sorry for any disruption this may have caused.”
Reports of Appstore apps not running on Android 12 have begun to appear will appear online in late October. Those with devices like Google Pixel 6 and Samsung Galaxy S21 found that they could not run any software they had previously downloaded from the Appstore. There have also been reports that no application is appearing on the market. Although the problem did not affect many people, it took Amazon about a month officially acknowledge it. On Friday, the company did not say what caused the problem. When it first surfaced, it was speculation stems from an incompatibility between Amazon’s built-in DRM and Android 12.
All products recommended by Engadget are selected by our editorial team, regardless of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn a commission for the partners.